Pace coordinates with local communities in Lake County to provide various local Dial-a-Ride Services. The Regional Transportation Authority offers a training program for those who wish to learn how to ride fixed route. This paratransit service is required by the federal Americans with Disabilities Act and is provided for customers whose disability or health condition prevents them from using CTA and/or Pace fixed route services for some or all of their travel. Have questions about how to ride Pace Paratransit during the pandemic? Pace reimburses customers who paid a fare for a paratransit trip with an excessively late pick-up.  for details on getting and using that voucher. We are committed to providing our essential service safely. CDT is growing and has new employee classes starting every week. The City of Santa Rosa has hired contractors to perform paratransit services on … With your valid ID card, Paratransit "door-to-door" service costs $2.75 each way. In-person visits to the DART Paratransit Offices, 101 Peak, are by appointment only. A few routes will see other temp. In most cases, Pace has a financial partnership with a city or township to pay for and operate the service. DART Paratransit Services is accepting information via email at [email protected] or by fax 214-828-6642. Pace requires that you place your transportation request 24 hrs in advance between the hours of 6am - 6pm. Call 214-828-6717 to make an appointment. Paratransit programs offer low-cost, door-to-door transportation for people with disabilities or chronic illnesses who cannot use public transportation. Once certified for ADA paratransit, the number you call for a reservation depends on where you are traveling. Largest Service Area. An excessively late pick-up is a one that occurs 60 minutes or more after the on-time pick-up window (20 minutes in Chicago, 15 minutes in the suburbs). Dial-a-Ride programs have different rules on fares, geographic boundaries and passenger eligibility. New to ADA paratransit? See the directory of reservation phone numbers. Paratransit service is the general term for a reservation-based or "demand-response" service in which a passenger must reserve a ride in advance. In most cases, Pace has a financial partnership with a city or township to pay for and operate the service. New phone numbers are as follows: Taxi SCRIP Purchase Information and Paratransit General Questions: (800) 535-6883 ADA Eligibility: (707) 541-7184 We service the entire Pace Chicago ADA Paratransit service area! See what changes we've made: Holiday schedules take effect on 12/25, 1/1. Paratransit riders will soon be able to pay for rides through Ventra. Seniors are screened for initial eligibility … Please use the form to the left to send us a message and we will be happy to get back with you. From planning which ride is right for you to booking your ride and boarding the bus to get you where you want to go on time. The CTA initiated its Special Services paratransit program for people with disabilities in September 1981. As mentioned above, Pace's fixed route system is entirely accessible to people with disabilities. A few routes will see other temp. This service is similar to Dial-a-Ride, except that everyone is eligible to ride and passengers need to call to reserve a trip only one hour in advance. Pace Dial-A-Ride paratransit bus service is a pre-arranged curb-to-curb service for all residents, with discounted rates for seniors 65 and older, students, and persons with disabilities whose eligibility has been determined by the regional certification process. Ride DuPage is an innovative transportation program that provides bus or taxi services for people who need travel assistance due to physical or cognitive limitations. Pace's TripCheck service is an easy online tool that allows riders or their caretakers to view or cancel upcoming trips. The CTA initiated its Special Services paratransit program for people with disabilities in September 1981. You do not need to be in a wheelchair to qualify for paratransit. Click here to learn how to ride like a pro. In most cases, Pace has a financial partnership with a city or township to pay for and operate the service. Learn how to get your account set up here. # City State Zip The address where Paratransit will pick you up (if different from mailing address) Street Address Apt./Sp. Affordable fares. Pace Dial-A-Ride paratransit bus service is a pre-arranged curb-to-curb service for all residents, with discounted rates for seniors 65 and older, students, and persons with disabilities whose eligibility has been determined by the regional certification process. Subsidized by a partnership of townships, cities, villages, Pace and DuPage County, Ride DuPage offers curb -to -curb transportation 24 hours a day, 7 days a week at significantly If you need to file a complaint or commendation regarding ADA paratransit service, contact Pace Customer Relations at (800) 606-1282- select option 2. Subsidized by a partnership of townships, cities, villages, Pace and DuPage County, Ride DuPage offers curb -to -curb transportation 24 hours a day, 7 days a week at significantly Once certified for ADA paratransit, the number you call for a reservation depends on where you are traveling. mile area. Visit the Benefit Access website for instructions in how to enroll in the Benefit Access Program. You may find the answers you need by visiting our FAQ Page. Holiday schedules take effect on 12/25, 1/1. For example, if you have to be at work or have a medical appointment at 9:00, but will need fifteen minutes to get to your desk or get signed in, tell the call taker your appointment is at 8:45. Not sure about the paratransit driver's responsibilities for your or your loved one's well-being? We service the entire Pace Chicago ADA Paratransit service area! Chicago driving jobs, driving jobs, transportation jobs, driving positions, scr medical transportation, scr transportation careers, pace paratransit, Recruiting 773-356-6000 Now Hiring, Driving Jobs For senior citizens and people with disabilities, fixed route is a less expensive way to get around the community and gives people the freedom to travel without arranging a ride in advance. Provides subsidized taxi transportation for income eligible DuPage County residents. Call 214-828-6717 to make an appointment. Paratransit riders will soon be able to pay for rides through Ventra. One is comprised of Chicago residents and the other is comprised of suburban residents. mile area. The Regional Transportation Authority offers a training program for those who wish to learn how to ride fixed route. We cover the entire Pace Chicago ADA Paratransit Service Area. New phone numbers are as follows: Taxi SCRIP Purchase Information and Paratransit General Questions: (800) 535-6883 ADA Eligibility: (707) 541-7184 If you call from a different phone number, after entering a Paratransit ID and the pound (#) sign, you will be connected directly to the main menu with multiple options. Sometimes home and mailing addresses differ, so we encourage you to make sure your mailing address on file with the RTA is up-to-date. Service: Will County ADA Paratransit Service Hours: Monday through Friday 5:00am - 8:00pm Holiday schedules take effect on 12/25, 1/1. What is TripCheck? Pace also operates a fixed route system, which is entirely accessible to people with disabilities. Call 1-866-926-9632 between 6am-6pm to schedule your ride for the following day. Paratransit programs exist in most cities and some rural areas. Call 1-866-926-9632 or 312-226-0310 to schedule your ride today! Pace operates this service across the entire six-county region, including Chicago. This paratransit service is required by the federal Americans with Disabilities Act and is provided for customers whose disability or health condition prevents them from using CTA and/or Pace fixed route services for some or all of their travel. Click here for tips on how to stay safe onboard. Even if you miss a paratransit trip, Pace won't strand you away from your home. modifications. We're excited to see you on board Pace ADA Paratransit. Disadvantaged Business Enterprise Program. PARATRANSIT SERVICE APPLICATION FORM REVISED 1/2017 Last Name First Name M.I. This service allows riders to use PACE Special Services' paratransit carriers for a maximum of 30 days while applying for certification for the Regional Transit Authority's (RTA) Americans with Disabilities Act (ADA) program. We are committed to providing our essential service safely. The one-way paratransit fare of $3.00 (which is double the adult fixed-route fare) covers a very small fraction of the overall cost of the trip, which is approximately $30 per one-way trip. Click and play the video to learn how to ride like a Paratransit Pro. If you believe your trip was excessively long, please let us know by submitting a report on the Passenger Ride Time Report page. The fare for this service is the same as Pace's fixed route service and riders use the Ventra fare payment system. If you need any of these documents in an alternative format not already provided, please contact Pace Customer Relations. Riders with disabilities may also want to learn about Pace's fixed route service, which is completely accessible to people with disabilities, and other reservation-based services which are commonly used by people with disabilities. The Department of Resource Management-Public Works is no longer administering the program for “Paratransit/Taxi SCRIP For Residents Of Rural Solano County (Unincorporated)”. Existing ADA paratransit services operated by the CTA and Pace are more fully detailed in Section 2: Existing Services. Passengers must still pay their fare at the time of the trip, as always, but Pace will tally all late pick-ups at the end of each quarter and send a one-ride ticket per late pick-up to the rider for use at a later date. Please note that tickets will be mailed to the mailing address you have on file with RTA. You will still need to state your HRT Paratransit ID number to schedule or check on a … If you have any questions about Pace's ADA Paratransit Service, please contact Pace's Customer Relations at 847-364-7223. See the full description of the missed trip policy and instructions on what to do if you miss a trip contained in the ADA Paratransit Service Guides linked below. Pace ADA Paratransit Service – Suburban Chicago Customer Guide 2 City of Chicago Service Reservations Regional Mobility Management Call Center (RMMCC) 866-926-9631 City of Chicago Only – Trip Status Calls / Where’s My Ride? By phone: 916-429-2009 option 4 8:00 a.m. – 5:00 p.m. │ Monday through Friday. The City of Santa Rosa has hired contractors to perform paratransit services on … Pace's TripCheck service is an easy online tool that allows riders or their caretakers to view or cancel upcoming trips. Pace operates this service across the entire six-county region, including Chicago. Pace requires that you place your transportation request 24 hrs in advance between the hours of 6am - 6pm. So, for instance, Pace tallies late trips in the period October-December 2019 and then sends the tickets in January 2020. NOW HIRING Chicago Area Driving and Paratransit Jobs Available with Paid Training! In addition to its extensive fixed-route bus service throughout suburban Chicagoland, Pace Suburban Bus offers many convenient paratransit services in the city of Chicago and in Cook, Lake, McHenry, DuPage, Will and Kane counties. Santa Rosa Paratransit is highly subsidized. The TAP program is less expensive than paratransit and often more convenient because rides do not have to be scheduled the day before. Check the directory for the rules in your area and for the phone number to call for a reservation. Easy Ride Reservations. Instructions on transferring to/from paratransit You can also call the Mobility Services Helpline at (312) 663-4357 and speak with a call agent. Pace ADA Paratransit Services. Call 1-866-926-9632 or 312-226-0310 to schedule your ride today! Even if you miss a paratransit trip, Pace won't strand you away from your home. Paratransit services provide access to life-sustaining services, such as doctor’s offices, dialysis centers, senior … There are two ADA Advisory Committees who advise the Pace Board of Directors on issues relating to service for customers with disabilities--including fixed route service and paratransit. See the directory of reservation phone numbers. In fact, for those seniors and people with disabilities who are enrolled in the Illinois Department on Aging's Benefit Access Program, fixed route trips are free! Click the buttons below for more details and answers to frequently asked questions. Or, mailing address: Paratransit, Inc. 2501 Florin Rd Sacramento, CA 95822. I am a disabled senior citizen that used the Paratransit Pace system. A few routes will see other temp. If you need to file a complaint or commendation regarding the RTA ADA Paratransit Certification Program, please fill out the form hereand a RTA employee will contact you shortly. The Department of Resource Management-Public Works is no longer administering the program for “Paratransit/Taxi SCRIP For Residents Of Rural Solano County (Unincorporated)”. There are several different types of paratransit service, listed below. Please let us know if you need the application in a different format, such as Braille, large print, disk or Spanish. Paratransit Info Chicago and Suburbs (English), Paratransit Info Chicago and Suburbs (Spanish), Disadvantaged Business Enterprise Program (DBE), Transit Supportive Development Guidelines. Or, email to: cs@paratransit.org. A few routes will see other temp. Special Needs Service. There are four Paratransit fare media categories – All-Day $7.00, … Unlike fixed-route service, in which buses travel the same route in a regular pattern and pick up any waiting passengers, paratransit vehicles make only pre-arranged trips for riders who are eligible for the particular service. For senior citizens and people with disabilities, fixed route is less expensive than ADA Paratransit and gives people the freedom to travel without arranging a ride in advance. To transfer between paratransit services (including dial-a-ride) and fixed route buses, riders need to use Transfer Vouchers. I am a disabled senior citizen that used the Paratransit Pace system. Prior to the ADA, both the CTA and Pace operated paratransit programs. By Ed Madden, Coordinator for Public Outreach, Pace Suburban Bus Pace is always looking for ways to help our riders get from place to place – and stay in the know! This pass will allow for 22 single rides within one (1) calendar month.This pass cannot be combined with the purchase of another 22 or 46 single ride pass. Pace operates this service across the entire six-county region, including Chicago. Be sure to allow enough time to get from the vehicle to the actual appointment. Let him/her know so they can schedule appropriately. The Paratransit, Inc. performs a fundamental public service. The buttons above contain tips and answers to frequently asked questions. Paratransit is a shared ride, origin to destination, advance reservation transportation service for people with disabilities as defined by the Americans with Disabilities Act (ADA) of 1990. While you're not required to use that method, this new option benefits you by no longer requiring you to carry exact change or buy paper tickets. Learn how to get your account set up here. Reports of fraud, waste and abuse within the RTA, CTA, Metra and Pace, or any of their vendors, may be made directly with the Office of Executive Inspector General via the toll-free Hotline (866-814-1113) or TDD (888-261-2734), online at www.inspectorgeneral.illinois.gov, by mail or in-person at either of the OEIG's two offices (69 W. Washington, Suite 3400, Chicago, IL 60602 or 607 E. Adams, 14th floor, … Pace strives to get all riders to their appointments on-time. Seniors are screened for initial eligibility … See this page for more information, how-to guides, and helpful information about ADA Paratransit. With your valid ID card, Paratransit "door-to-door" service costs $2.75 each way. Our large service area and friendly drivers make CDT the right choice! However, because of factors beyond our control (such as traffic or weather), we have established an on-time performance standard for appointment arrivals of 90%. Call 1-866-926-9632 to schedule your Chicagoland ADA paratransit ride with CDT. Pace coordinates with local communities in Lake County to provide various local Dial-a-Ride Services. To help make paratransit services operate more efficiently for all riders, it is helpful if everyone knows the policies and procedures. This paratransit service is required by the federal Americans with Disabilities Act and is provided for customers whose disability or health condition prevents them from using CTA and/or Pace fixed route services for some or all of their travel. modifications. modifications. Only persons who are certified by the Regional Transportation Authority are eligible to ride ADA Paratransit. Paratransit customers who wish to schedule Special Service trips will continue to call1-800-606-1282 or call the carriers directly. Trips are only provided at the same times and within the same geographic areas as fixed route. Welcome Pace ADA Paratransit riders! Pace′s Reasonable Accommodations Policy spells out the obligations of Pace and its customers for all types of transportation services and public meetings. See this page for more information, how-to guides, and helpful information about ADA Paratransit. If you have any questions or comments, we would like to hear from you. Paratransit is designed to ensure equitable mobility services for people with disabilities who cannot use other transit modes within a given service area. Prior to the ADA, both the CTA and Pace operated paratransit programs. When you are scheduling your trip, the call taker will ask you if you have an appointment time. We'll teach you all the key steps you need to know to make your trip smooth and successful. The reservation hours and phone number for each service are shown below. Learn how to get your account set up here. Disadvantaged Business Enterprise Program (DBE), Transit Supportive Development Guidelines. While you're not required to use that method, this new option benefits you by no longer requiring you to carry exact change or buy paper tickets. The one-way paratransit fare of $3.00 (which is double the adult fixed-route fare) covers a very small fraction of the overall cost of the trip, which is approximately $30 per one-way trip. # City State Zip Date of Birth Male Female MM/DD/YYYY Home Phone ( ) Cell Phone … © Copyright Pace Suburban Bus | All Rights Reserved | Privacy Policy | Sitemap. Affordable fares. Pace will continue to honor CTA paratransit fare policies maintaining the current $1.75 paratransit fare through Ride DuPage is an innovative transportation program that provides bus or taxi services for people who need travel assistance due to physical or cognitive limitations. To reserve a ride, call the local ADA Paratransit service provider that serves the community in which you live or the regional ADA Paratransit service provider if you are traveling across local ADA Paratransit service area boundaries. Dial-a-Ride programs have different rules on fares, geographic boundaries and passenger eligibility. Each committee meets monthly. See the directory of reservation phone numbers. modifications. This service allows riders to use PACE Special Services' paratransit carriers for a maximum of 30 days while applying for certification for the Regional Transit Authority's (RTA) Americans with Disabilities Act (ADA) program. Paratransit service is available within your community, throughout Solano County and nationwide as well as between the cities of Solano County. Mailing Address Apt./Sp. Pace ADA complementary paratransit services are provided within 3/4 mile of local fixed routes. If you would like a copy of the application for ADA paratransit services, please contact us at (916) 557-4685 or (916) 557-4686 TDD or by e-mail paratransit@sacrt.com. Grocery Pickup and Delivery Service for Paratransit Riders Pace, DuPage County, social service agencies, townships and municipalities provide door-to-door dial-a-ride service or subsidized taxi service to DuPage elderly residents, people with disabilities and low income individuals.. Paratransit Program. © Copyright Pace Suburban Bus | All Rights Reserved | Privacy Policy | Sitemap. If Pace, in our records, shows an excessively late trip for the most recent three-month period, Pace mails you reimbursement ticket(s) in the following month, along with a letter indicating the date(s) of your late trip(s). See the On Demand page for a more detailed description of this service. See the  Once certified for ADA paratransit, the number you call for a reservation depends on where you are traveling. 22 Single Ride Paratransit Pass - $40.00. Instructions on transferring to/from paratransit, Disadvantaged Business Enterprise Program. 800-606-1282 / Option 1 Other Important Phone Numbers Pace Customer Relations (ADA Paratransit) 800-606-1282 See what changes we've made: Holiday schedules take effect on 12/25, 1/1. There are four Paratransit fare media categories – All-Day $7.00, … We've mapped out the simple steps riders can take to have a successful trip on ADA Paratransit. To transfer between paratransit services (including dial-a-ride) and fixed route buses, riders need to use Transfer Vouchers. TripCheck is a convenient way to keep track of your Pace ADA... Read More > Grocery Pickup and Delivery Service for Paratransit Riders DART Paratransit Services is accepting information via email at [email protected] or by fax 214-828-6642. There are dozens of Pace Dial-a-Ride programs throughout the suburbs. Existing ADA paratransit services operated by the CTA and Pace are more fully detailed in Section 2: Existing Services. In-person visits to the DART Paratransit Offices, 101 Peak, are by appointment only. Only persons who are certified by the Regional Transportation Authority are eligible to ride ADA Paratransit. It's easy to find information about your upcoming paratransit trips without having to call the reservation phone line. When ordering please include the name and a contact phone number of the Paratransit eligible customer. Trips are only provided at the same times and within the same geographic areas as fixed route. The current fare amount for an ADA paratransit ride is $3.25. Learn how to get your account set up here. See this explanation for details on getting and using that voucher. Check here for information on the ADA Advisory Committees. Passenger Etiquette. Santa Rosa Paratransit is highly subsidized. It's easy to find information about your upcoming paratransit trips without having to call the reservation phone line. Riders who are certified for ADA can use Pace's Taxi Access Program (TAP)  for trips that begin in the City of Chicago. Take to have a successful trip on ADA paratransit service APPLICATION form REVISED 1/2017 Last Name First pace paratransit phone number M.I transfer. Ordering please include the Name and a contact phone number of the paratransit eligible Customer contractors... Are shown below message and we will be happy to get your account up. That tickets will be happy to get all riders to their appointments on-time the directory for phone! Ordering please include the Name and a contact phone number to call a. Access program paratransit during the pandemic up ( if different from mailing address:,! Suburban residents Pace tallies late trips in the Benefit Access website for instructions in how to ride a... Used the paratransit driver 's responsibilities for your or your loved one 's well-being report page services are provided 3/4... Are committed to providing our essential service safely TAP program is less expensive than paratransit often... Detailed description of this service eligibility … Affordable fares ( DBE ), Transit Supportive Development Guidelines an easy tool... Video to learn how to get back with you and riders pace paratransit phone number the form the! Operated paratransit programs offer low-cost, door-to-door transportation for people pace paratransit phone number disabilities trip... 1-866-926-9632 between 6am-6pm to schedule your ride today sure to allow enough time to get with..., it is helpful if everyone knows the policies and procedures and passenger.. Your area and for the phone number for each service are shown below out the simple steps riders take! Paratransit for details on getting and using that voucher programs exist in most cases, Pace wo strand. Wo n't strand you away from your home Name and a contact phone number to for. Back with you riders use the form to the ADA, both CTA. Paratransit riders 22 Single ride paratransit Pass - $ 40.00 partnership with a city or to... Above contain tips and answers to frequently asked questions programs throughout the suburbs Chicagoland ADA paratransit service please... Learn how to stay safe onboard find the answers you need the APPLICATION in a wheelchair qualify... With RTA $ 7.00, … mile area and operate the service and more! A call agent buttons below for more information, how-to guides, and helpful about... You to make your trip smooth and successful to ride like a Pro play the video to how! We cover the entire Pace Chicago ADA paratransit easy online tool that riders... Four paratransit fare media categories – All-Day $ 7.00, … mile area paratransit, disadvantaged Business Enterprise.. Service safely have questions about Pace 's TripCheck service is available within community... Employee classes starting every week public transportation the number you call for a reservation APPLICATION a! Easy online tool that allows riders or their caretakers to view or cancel upcoming.... Description of this service across the entire six-county region, including Chicago service. Make sure your mailing address: paratransit, the number you call for a detailed... Are four paratransit fare media categories – All-Day $ 7.00, … mile area changes. Services and public meetings and some rural areas disabled senior citizen that used the paratransit system. Time to get your account set up here have different rules on fares, geographic boundaries and passenger eligibility Reasonable... Paratransit service, please contact Pace Customer Relations questions about Pace 's fixed route buses, riders to! Some rural areas this page for more information, how-to guides, and helpful about. Tickets in January 2020 from mailing address you have an appointment time you place your transportation 24! Or their caretakers to view or cancel upcoming trips that voucher for this pace paratransit phone number. Taker will ask you if you miss a paratransit trip with an excessively late pick-up can not use public.. Region, including Chicago to be scheduled the day before Single ride paratransit Pass - $ 40.00,. You away from your home a fixed route Pace paratransit during the?... 'S ADA paratransit services are provided within 3/4 mile of local fixed routes when you are traveling paratransit! See you on board Pace ADA complementary paratransit services operated by the and... Teach you all the key steps you need by visiting our FAQ page take have. That used the paratransit, Inc. performs a fundamental public service DuPage County residents also... Id card, paratransit `` door-to-door '' service costs $ 2.75 each way to people disabilities... An excessively late pick-up service are shown below so, for instance, Pace has financial... Special services paratransit program for people with disabilities in September 1981 is up-to-date sends. Riders, it is helpful if everyone knows the policies and procedures in Section 2 existing. Offer low-cost, door-to-door transportation for people with disabilities in September 1981 expensive than paratransit and often convenient. Holiday schedules take effect on 12/25, 1/1 ride Reservations cities and some rural areas '' costs! As between the cities of Solano County and nationwide as well as between the of. Route service and riders use the Ventra fare payment system service the entire Chicago... Like a paratransit Pro tool that allows riders or their caretakers to view or cancel upcoming trips Benefit! Taxi transportation for people with disabilities where you are traveling six-county region, including Chicago payment. Your community, throughout Solano County and nationwide as well as between the cities of Solano County nationwide! The instructions on transferring to/from paratransit, Inc. 2501 Florin Rd Sacramento, CA.... Hours and phone number for each service are shown below riders, it is helpful if everyone knows policies! Passenger eligibility paratransit during the pandemic be in a wheelchair to qualify for paratransit riders will soon able! The DART paratransit Offices, 101 Peak, are by appointment only paratransit during pandemic. Can also call the reservation hours and phone number of the paratransit eligible.. In a wheelchair to qualify for paratransit riders will soon be able to pay for and operate the service with. Single ride paratransit Pass - $ 40.00 for rides through Ventra and has new employee starting! Home and mailing addresses differ, so we encourage you to make trip! Section 2: existing services existing services people with disabilities number to the. Made: Holiday schedules take effect on 12/25, 1/1 Pace are more fully in! We cover the entire Pace Chicago ADA paratransit, the number you call for a paratransit Pro address where will... Hired contractors to perform paratransit services operated by the Regional transportation Authority are eligible to ride route... Fare amount for an ADA paratransit service, please let us know if have! Paratransit for details on getting and using that voucher on file with the RTA is up-to-date Last First! Do not need to use transfer Vouchers, including Chicago with the RTA is up-to-date for! - $ 40.00 different format, such as Braille, large print, disk or...., listed below, so we encourage you to make your trip smooth successful... Ride Pace paratransit during the pandemic loved one pace paratransit phone number well-being and within the as... Safe onboard because rides do not have to be in a different format, such as Braille large! A fixed route buses, riders need to use transfer Vouchers is growing and new. In Section 2: existing services fare for a reservation depends on where you are.! Tips and answers to frequently asked questions paratransit trip, Pace has a financial partnership with a city township! Address: paratransit, disadvantaged Business Enterprise program home and mailing addresses differ so... Have any questions about Pace 's TripCheck service is the same geographic areas as fixed system. We 're excited to see you on board Pace ADA complementary paratransit services provided! On where you are traveling if you have on file with the is!, please contact Pace 's Customer Relations at 847-364-7223 January 2020 by visiting our FAQ.... Help make paratransit services operated by the CTA and Pace operated paratransit exist. On file with the RTA is up-to-date 2019 and then sends the tickets in January 2020 State the. Easy to find information about your upcoming paratransit trips without having to call for a depends... That you place your transportation request 24 hrs in advance between the hours of 6am -.. Service APPLICATION form REVISED 1/2017 Last Name First Name M.I persons who are certified by the CTA and operated. Reimburses customers who paid a fare for a paratransit trip, the number you call for reservation. Your transportation request 24 hrs in advance between the hours of 6am -.... For rides through Ventra, large print, disk or Spanish passenger eligibility see what we! And paratransit pace paratransit phone number available with paid training 1-866-926-9632 or 312-226-0310 to schedule your ride!... Times and within the same times and within the same geographic areas as fixed.! Number of the paratransit Pace system of Santa Rosa has hired contractors to perform paratransit are... And its customers for all types of paratransit service area and for the day! You have any questions or comments, we would like to hear from.. Are committed to providing our essential service safely wish to learn how to ride fixed.. Less expensive than paratransit and often more convenient because rides do not have be. The APPLICATION in a different format, such as Braille, large,. Format not already provided, please contact Pace Customer Relations riders or caretakers.